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Shipping Information


Swiss-distributor GmbH ships worldwide. All shipments are insured. Note: for shipping outside the European Community customs fees may be applied. For companies: They must communicate to swiss-distributor GmbH the business name, the registered office address and the VAT id number, all this information is necessary for invoicing. In case of storage or delivery the customer is responsible for paying all costs. Delivery times may vary for products out of stock according to the time of the manufacturer/supplier. Tracking information will be available when the shipment will left our warehouse. Please note : We are not responsible for delays in updating the shipping / delivery information, sometimes it may happen that the tracking information may not be available until 24 hours after sending the goods. Once your order is shipped, you will receive a confirmation email with the tracking number. Swiss-distributor GmbH after entrusted at shipping courier the package is not responsible for any delivery delay.



Shipping fee include postage and packing. We deliver worldwide.

In case of your requested product is out of stock (shipping times will be within 3 - 5 days, except for manufacturer / supplier delays).



Swiss-distributor GmbH will deliver to the Client at the address provided, the products selected and ordered by the client, in accordance with the procedures detailed in the paragraphs above, through a carrier and / or forwarding agents. Delivery will occur according to the timings specified in the order confirmation.

Upon receipt, the client must check the conformity of the delivered products with the order, and only thereafter shall proceed with the signing of the documents of delivery, with no prejudice to the right of withdrawal provided for in the clause relating to the “Right to Withdrawal”. Swiss-distributor GmbH assumes no responsibility for any delay or failure to deliver the goods due to force majeure events, such as accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods and any other event that may prevent, in whole or in part, the performance of the contract within due time.

Swiss-distributor GmbH shall not be liable towards any party or third parties for damages, losses and costs incurred as a result of a failure to perform the contract for the reasons mentioned above.

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